No matter how advanced business models become during the Internet Age, there is still no replacement for face-to-face sales. Many companies still rely on this form of sales, but they do not have the staff and resources to initiate this labor-intensive program. That’s where California-based Cydcor comes in.
Cydcor has been cited by 26,000 C-level officers and senior executives as number one in such areas as sales team outsourcing, sales support service, client satisfaction, and several other performance categories. This extensive survey was conducted by Datamonitor, which publishes the “Black Book of Outsourcing.” With 200 offices and 3,000 representatives, Cydcor is positioned to cover every marketing niche.
Cydcor has served companies in the telecommunications, cable, Internet, office products, financial services, and energy industries. In 2008 alone, Cydcor has created $2 billion of value with 92,000 new customers per month. According to Cydcor Chief Executive Officer Gary Polson, Cydcor’s mission anticipates and fulfills an escalating market need, as organizations seek more scalable solutions to achieve top-line growth and bottom-line value in the post-recession environment.
Cydcor instills seven best behaviors the firm instills in its people: integrity, service, team member development, collaboration, respect, open communication, and execution. This code of conduct guides every company policy and initiative.
These best behaviors have driven Cydcor to be recognized by a California survey as one of the “Best Places to Work” for two years in a row, citing supportive work environment and culture, open communication, quality and commitment of management, and benefits.
“Delivering excellence at every level is not just lip service. It’s simply who we are and what we do,” says Jim Majeski, Cydcor’s president.
“We know that our business leaders and sales support staff are the face of Cydcor and it’s our goal to provide them with the tools they need to grow, change, and keep up-to-date about industry trends,” said Vera Quinn, senior vice president of operations at Cydcor. “Our independent sales offices make up our Cydcor Community, and this is something we’re very proud of. The Keys to Success event is our way of honoring everyone’s accomplishments and to let them know how much we appreciate their dedication to our business.”