Customers who bought video game consoles at stores like Best Buy or GameStop in the past years were given notice of retail-supported extended warranties. The warranty plans, however, go by many names. Among its aliases are “customer care plans” and “product replacement plans.” Despite having different names, they function similarly; they allow consumers to return any defective purchased products without going through the hassles of customer service.
Sony Computer Entertainment aims to eliminate middleman activity by offering PlayStation Protection Plans for both the PlayStation Portable (PSP) and PlayStation 3 (PS3). Consumers who bought a PS3 game console within the last year can now extend their repair warranties by a year for an affordable price of $45 and $60 for a two-year warranty. PlayStation Portable owners can likewise avail of the same offer: $30 for a one-year extension and $40 for two years. They can also choose to extend their plans in covering “accidental damages,” such as a cracked screen. This warranty should be purchased within its first month.
The PlayStation 3 is the third home game console manufactured by Sony, succeeding the PlayStation 2. The PS3, as part of the seventh generation of consoles, is a competitor of the Nintendo Wii and the Microsoft Xbox 360.
The PlayStation Portable, on the other hand, is a handy video game console also made and marketed by Sony Computer Entertainment.